conscious-creativity.institute
Website Owner and Operator: Olga Verasen
Last Updated: October 3, 2026

1. Introduction

Conscious Creativity Institute (“Conscious Creativity Institute,” “the Institute,” “we,” “us,” or “our”) is managed by Olga Verasen.

We respect your privacy and are committed to protecting personal information in accordance with applicable privacy and data protection laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

• visit conscious-creativity.institute (the “Website”);
• create or use an account;
• contact us;
• subscribe to our communications;
• purchase or request products or services;
• schedule or participate in consultations or coaching sessions;
• interact with our educational content; or
• otherwise interact with Conscious Creativity Institute.

Our Website and services may be accessible internationally. This Privacy Policy is therefore intended to provide privacy information to users in the United States, the European Economic Area (“EEA”), United Kingdom, and other jurisdictions.

Privacy rights vary by jurisdiction. Certain rights or requirements described in this Policy apply only where required by applicable law.

2. Website Owner and Responsible Person

The website conscious-creativity.institute is owned and operated by Olga Verasen.

Conscious Creativity Institute is managed by Olga Verasen.

For purposes of this Privacy Policy, Olga Verasen is responsible for the collection and use of personal information through this Website, except where a third-party service provider independently determines how it processes personal information under its own privacy policy and applicable law.

Contact information:
Olga Verasen
Conscious Creativity Institute
301 S. McDowell St., Ste 125-1471
Charlotte, North Carolina, USA
Email: contact@conscious-creativity.institute

3. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed through the Website and services operated by Conscious Creativity Institute.

It does not necessarily govern websites, platforms, applications, or services operated independently by third parties. When you use a third-party service, that provider’s own privacy terms may also apply.

Examples may include payment providers, course platforms, scheduling services, video-conferencing platforms, social-media platforms, embedded-content providers, fulfillment providers, and other services described below.

4. Personal Information We May Collect

The personal information we collect depends on how you interact with us and which Website features or services you use.

4.1 Contact Information

When you contact us, create an account, request information, purchase services, or otherwise communicate with us, we may collect information such as:

• your name;
• email address;
• telephone number, if provided;
• postal or billing address, where required;
• company or organization name, if provided; and
• other contact information you voluntarily provide.

4.2 Account Information

If account functionality is available, we may collect information such as:

• your name;
• email address;
• username or account identifier;
• account preferences; and
• information necessary to maintain and secure your account.

Passwords may be processed through the Website’s authentication system or relevant service provider. We do not need to know your readable password to operate your account.

4.3 Transaction and Purchase Information

If you purchase products or services, we may process information such as:

• products or services purchased;
• order number;
• transaction date;
• amount paid;
• billing information;
• shipping information, where applicable;
• transaction status;
• refund or cancellation information; and
• related customer-service communications.

Payment-card and other payment information may be collected and processed directly by payment providers rather than stored by us in full.

Depending on the payment method selected, providers may include Stripe, PayPal, Square, WooCommerce Payments, Apple Pay, Google Pay, SureCart, or other payment services made available through the Website.

4.4 Consultation, Coaching, and Service Information

If you request or participate in a consultation, coaching session, or related service, we may collect information necessary to:

• schedule the session;
• communicate with you;
• provide the requested service;
• maintain relevant administrative records; and
• process payment, cancellation, or rescheduling requests.

This may include your name, contact details, scheduling information, communications, and information you voluntarily choose to provide in connection with the service.

Our educational, consultation, and coaching services are not medical, psychiatric, psychological, diagnostic, or healthcare services.

We do not intentionally request or collect medical records, health information, mental-health information, psychological diagnoses, or personality-assessment data as part of our standard services.

Please do not provide medical records, health information, mental-health information, psychological diagnoses, or other sensitive health-related information through the Website or in connection with our standard services.

If we introduce recording, transcription, or AI-enabled meeting functionality for consultations or coaching sessions in the future, we will provide appropriate notice and obtain consent where required before such functionality is used.

4.5 Communications and Newsletter Information

If you subscribe to newsletters, updates, or other communications, we may collect:

• your name, where provided;
• email address;
• subscription preferences; and
• information concerning your interaction with communications where such functionality is enabled.

Where required by applicable law, promotional electronic communications will be sent only with appropriate consent or another legally permitted basis.

You may unsubscribe from promotional communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.

4.6 Comments and User-Submitted Content

If the Website permits comments or other user submissions, we may process information such as:

• your name;
• email address;
• website address, if provided;
• your comment or submission; and
• related technical information used for security, moderation, and spam prevention.

Information you intentionally publish in a public comment or other public area of the Website may be visible to other users and should not be considered private.

4.7 Technical and Usage Information

When you access or use the Website, certain technical information may be collected automatically.

This may include:

• IP address;
• browser type;
• device type;
• operating system;
• approximate geographic location derived from IP address;
• pages viewed;
• referring pages or URLs;
• date and time of access;
• interactions with Website features;
• diagnostic information;
• security information; and
• cookie or similar technology identifiers.

For more information about cookies and similar technologies, please see our Cookie Policy.

5. Information We Do Not Intentionally Collect

We do not intentionally collect sensitive personal information that is unnecessary for providing our services.

Our educational programs and services are intended to support the development of personal potential through creativity, thinking culture, learning, and related educational activities. They are not intended to assess, diagnose, or classify a person’s psychological or medical condition.

We do not intentionally collect medical or mental-health records or conduct psychological or personality assessments through the Website.

Please avoid submitting sensitive personal information that is not necessary for the service you request.

6. How We Collect Personal Information

We may collect personal information:

• directly from you;
• automatically when you use the Website;
• through cookies and similar technologies;
• through transactions and account activity;
• through communications with us;
• through third-party platforms you choose to use in connection with our services; and
• from service providers that assist us in operating the Website and providing services.

7. How We Use Personal Information

We may use personal information to:

• operate, maintain, and improve the Website;
• provide products and services you request;
• create and administer accounts;
• process purchases, payments, refunds, and transactions;
• schedule and provide consultations or coaching sessions;
• provide customer service and respond to inquiries;
• send administrative and service-related communications;
• send newsletters or promotional communications where permitted;
• manage subscriptions;
• fulfill and deliver products;
• maintain security and prevent fraud or abuse;
• moderate comments and prevent spam;
• analyze Website performance and usage;
• troubleshoot technical problems;
• maintain business and accounting records;
• enforce our Terms & Conditions and other policies;
• comply with legal obligations;
• establish, exercise, or defend legal claims; and
• protect our rights, users, services, and property.

We may also use information for other purposes disclosed to you at the time of collection or with your consent where required.

8. Legal Bases for Processing in the EEA and United Kingdom

Where the GDPR, UK GDPR, or similar laws apply, we process personal data only where we have an appropriate legal basis.

Depending on the circumstances, this may include:

8.1 Performance of a Contract

We may process personal data when necessary to provide a product or service you requested, process a purchase, administer an account, schedule a consultation, or otherwise perform a contract with you.

8.2 Legitimate Interests

We may process personal data where necessary for legitimate business interests, provided those interests are not overridden by your rights and interests.

Examples may include:

• operating and securing the Website;
• preventing fraud and abuse;
• responding to inquiries;
• improving our services;
• maintaining business records; and
• protecting our legal rights.

8.3 Consent

We may rely on consent where required, including for certain:

• cookies and similar technologies;
• marketing communications;
• optional Website features; or
• other processing activities for which consent is the appropriate legal basis.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

8.4 Legal Obligations

We may process personal data where necessary to comply with legal, tax, accounting, regulatory, or other applicable obligations.

8.5 Legal Claims and Other Lawful Bases

Where permitted by applicable law, we may process information when necessary to establish, exercise, or defend legal claims or where another lawful basis applies.

9. Cookies and Similar Technologies

We use cookies and similar technologies for purposes such as:

• providing essential Website functionality;
• maintaining security;
• remembering preferences;
• supporting account, cart, or checkout functions;
• understanding Website performance and usage; and
• enabling third-party functionality where appropriate.

Where required by applicable law, non-essential cookies and similar technologies will be used only after appropriate consent has been obtained.

You can manage available cookie choices through the cookie-consent controls provided on the Website.

For detailed information, please see our Cookie Policy.

10. Website Analytics

We currently use Jetpack Stats to obtain information about Website traffic and usage.

Depending on configuration and applicable technology, analytics information may include page views, referring information, general device or browser information, approximate location information, and related Website usage data.

At the time this Privacy Policy was last updated, we do not use Google Analytics on the Website.

If we introduce Google Analytics or another analytics provider in the future, we may update this Privacy Policy, Cookie Policy, and consent configuration as appropriate.

11. Payments and E-Commerce

Payments may be processed through third-party payment and commerce providers.

Depending on the payment options available at the time of purchase, these providers may include:

• Stripe;
• PayPal;
• Square;
• WooCommerce or WooCommerce Payments;
• Apple Pay;
• Google Pay;
• SureCart; or
• other payment providers displayed at checkout.

Payment providers may collect payment information directly and process it under their own privacy policies and legal obligations.

We may receive transaction-related information necessary to confirm payment, administer an order, provide services, process refunds, maintain records, and provide customer support.

We generally do not need to receive or store complete payment-card details when those details are processed directly by an authorized payment provider.

12. Third-Party Service Providers and Platforms

We may use third-party providers to operate the Website, deliver services, communicate with users, process transactions, provide educational content, schedule meetings, fulfill products, maintain infrastructure, or perform related business functions.

Depending on the services and functionality currently in use or made available through the Website, providers may include:

• WordPress and Automattic;
• Jetpack;
• Jetpack CRM;
• WooCommerce;
• SureCart;
• Stripe;
• PayPal;
• Square;
• Apple Pay;
• Google Pay;
• Make.com;
• Udemy;
• Calendly;
• Zoom;
• Microsoft Teams;
• YouTube;
• Vimeo;
• Google Maps;
• Lulu;
• Gelato;
• Cloudflare;
• LinkedIn;
• Facebook;
• Instagram; and
• other providers necessary to operate or support our services.

The fact that a provider is listed here does not necessarily mean that the provider receives personal information about every Website visitor. The information shared depends on which services you use, which Website features are active, and how the relevant integration is configured.

Service providers may process personal information on our behalf or, in some circumstances, for their own purposes under their own privacy policies and legal obligations.

13. Online Courses and Third-Party Educational Platforms

Some educational programs or courses may be offered through third-party platforms such as Udemy.

If you purchase, register for, or access a course through a third-party platform, that platform may collect and process personal information independently according to its own privacy policy and terms.

We may receive information from the platform where necessary to administer or support the educational service, subject to the platform’s settings, agreements, and applicable law.

14. Consultations and Online Meetings

Consultations, coaching sessions, meetings, or related services may be provided through platforms such as Zoom or Microsoft Teams.

These providers may process information necessary to provide their communication services, including technical and account information.

We do not currently assume that sessions will be recorded.

If recording, transcription, AI-generated summaries, or similar meeting functionality is introduced, participants will be informed in advance and consent will be obtained where required by applicable law.

15. Scheduling Services

We may use scheduling services such as Calendly to allow users to arrange consultations, coaching sessions, meetings, or other appointments.

When you use a scheduling service, information you submit may be processed by that provider according to its own privacy practices.

We may receive information necessary to administer your appointment, such as your name, contact details, selected time, and information you choose to provide in connection with the booking.

16. Product Production and Fulfillment

We may use third-party providers such as Lulu and Gelato for production, printing, fulfillment, or delivery of physical products.

When necessary to fulfill an order, relevant information may be provided to such providers, including:

• recipient name;
• delivery address;
• contact details where necessary;
• order information; and
• other information required to produce or deliver the product.

These providers may process information according to their own contractual and legal obligations.

17. Embedded Content and Social Media

The Website may include embedded content, links, widgets, or functionality from third-party services, such as:

• YouTube;
• Vimeo;
• Google Maps;
• LinkedIn;
• Facebook;
• Instagram; and
• other external platforms.

When you interact with third-party content, the relevant provider may collect information according to its own privacy practices.

Where required by applicable law, non-essential embedded technologies may be restricted until appropriate consent has been obtained.

18. Automation and CRM Tools

We may use tools such as Make.com, Jetpack CRM, and other automation or customer-management services to support business processes.

These tools may process information necessary to:

• manage customer relationships;
• organize communications;
• automate administrative tasks;
• manage inquiries or service requests;
• maintain records; and
• connect services used in our business operations.

Access to personal information through such tools is limited to the purposes for which the relevant service is used.

19. When We May Disclose Personal Information

We may disclose personal information:

• to service providers and contractors that assist us in operating our Website or providing services;
• to payment, commerce, fulfillment, scheduling, communications, or technology providers;
• where you direct or authorize us to do so;
• where necessary to complete a transaction or provide a requested service;
• where required by law, court order, subpoena, or other valid legal process;
• where reasonably necessary to protect rights, safety, security, or property;
• in connection with the establishment, exercise, or defense of legal claims; or
• in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.

We do not disclose personal information to third parties merely for unrelated purposes without an appropriate legal basis.

20. Sale of Personal Information and Targeted Advertising

We do not currently sell personal information for monetary consideration.

We also do not currently use personal information for targeted or cross-context behavioral advertising through the Website.

If our practices change in a way that creates additional rights under applicable privacy laws, we will update our disclosures and provide any legally required choices.

21. International Data Transfers

Because we operate in the United States and use service providers that may operate internationally, personal information may be processed in countries other than the country where you live.

These countries may have data-protection laws that differ from those in your jurisdiction.

Where applicable law requires safeguards for international transfers, we may rely on appropriate mechanisms such as:

• adequacy decisions;
• approved contractual safeguards;
• standard contractual clauses;
• applicable certification or transfer frameworks; or
• another legally recognized transfer mechanism.

The mechanism used may depend on the provider, jurisdiction, and circumstances of the transfer.

22. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and as required or permitted by applicable law.

Retention periods may depend on factors such as:

• the nature of the information;
• the purpose for which it was collected;
• the duration of our relationship with you;
• account or service requirements;
• contractual obligations;
• tax and accounting requirements;
• fraud-prevention and security needs;
• applicable limitation periods; and
• legal or regulatory obligations.

When information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our operational practices.

23. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include access controls, security tools, infrastructure protections, secure service providers, software updates, and other safeguards appropriate to the nature of the information and our services.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

24. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights concerning your personal information.

These may include the right to:

• request access to personal information;
• request correction of inaccurate information;
• request deletion of personal information;
• request restriction of certain processing;
• object to certain processing;
• request portability of certain information;
• withdraw consent where processing is based on consent;
• opt out of certain uses or disclosures where applicable;
• appeal certain decisions where applicable law provides that right; and
• lodge a complaint with an appropriate supervisory or regulatory authority.

These rights are not absolute and may be subject to legal exceptions, verification requirements, and jurisdiction-specific limitations.

25. EEA and UK Privacy Rights

If the GDPR or UK GDPR applies to the processing of your personal data, you may have rights including:

• access;
• rectification;
• erasure;
• restriction of processing;
• objection to processing;
• data portability; and
• withdrawal of consent.

You may also have the right to lodge a complaint with the data-protection authority responsible for your jurisdiction.

Before responding to certain requests, we may need to verify your identity and obtain information reasonably necessary to process the request.

26. United States State Privacy Rights

Residents of certain U.S. states may have privacy rights under applicable state law.

Depending on the jurisdiction and whether the relevant law applies to us, these rights may include:

• confirming whether we process personal information;
• accessing personal information;
• correcting inaccuracies;
• deleting certain personal information;
• obtaining a portable copy of certain personal information;
• opting out of certain forms of sale, targeted advertising, or profiling; and
• appealing certain decisions concerning a privacy request.

The availability and scope of these rights depend on the applicable state law and whether statutory requirements and thresholds are met.

27. California Privacy Information

California residents may have rights under California privacy laws where those laws apply to our processing activities.

We do not currently sell personal information for monetary consideration and do not currently use the Website for cross-context behavioral advertising.

Whether particular provisions of California privacy law apply may depend on statutory requirements, exemptions, and thresholds.

California residents may contact us using the information below to ask about privacy rights that may apply to them.

28. Exercising Your Privacy Rights

To submit a privacy request, please contact:

Email: contact@conscious-creativity.institute

Please include sufficient information for us to understand and respond to your request.

We may need to verify your identity before fulfilling certain requests. We will use information provided for verification only as permitted by applicable law.

Where applicable law allows an authorized agent to submit a request on your behalf, we may require appropriate evidence of authorization and may also verify your identity directly where permitted.

We will respond within the period required by applicable law.

29. Children’s Privacy

The Website and our services are intended for adults aged 18 and older.

We do not intentionally offer our services to children under 18 and do not knowingly collect personal information from children through the Website for the purpose of providing our services.

If we learn that we have collected personal information from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete or otherwise address the information as required by applicable law.

If you believe a child has provided personal information to us improperly, please contact us.

30. External Links

The Website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of independent third-party websites or services. We encourage you to review the privacy policies of third parties before providing personal information to them.

31. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• our Website or services;
• technologies and service providers;
• business practices; or
• applicable legal requirements.

When we update this Policy, we may revise the “Last Updated” date at the top of the page.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you wish to exercise an applicable privacy right, please contact:

Olga Verasen
Conscious Creativity Institute
301 S. McDowell St., Ste 125-1471
Charlotte, North Carolina, USA

Email: contact@conscious-creativity.institute